Faq

We love to connect!
Mon-Fri 8:00 AM – 4:00 PM (Pacific Time)
Sat-Sun CLOSED
Phone: 858-412-5334
customerservice@KiraGrace.com

To continue to bring high-quality shipping to you, we now offer a range of shipping options on all domestic orders.

Your order will typically be shipped within 2 business days. You will be notified in the event an item is on back-order or only available for pre-order. We offer three options for domestic delivery:

1. $9.95 standard shipping: arrives 3 to 7 business days from the ship date
2. $19.50 UPS Domestic shipping: arrives 2 to 4 business days from the ship date
3. $29.50 2-Day shipping: arrives 2 business days from the ship date
4. $49.50 Overnight shipping: arrives on the next business day from the ship date

We can ship to most addresses in the world.

When you place an international order, we will estimate shipping costs based on the weight of your order and the option you choose. DHL is our carrier for most international packages. There are two options for International Shipping:

1. Canada (First Class Mail International) - our least expensive international option, delivery varies and may be up to 30 days.
2. DHL (Express Mail International) (3-10 days) - shipping cost is determined at checkout - this is express service with a tracking number, delivers within 3-10 business days.
   
3. DHL (Priority Mail International) (5-12 days) - shipping cost is determined at checkout - this is express service with a tracking number, delivers within 5-12 business days.
   

Shipping internationally can be expensive, so we want to help make it easier to buy the gear you love. Sign up for our newsletter here and receive a code for 25% off your International Regular Price Order.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. Click here for to view our full shipping policy

Because we love our customers we recommend using International Express to ensure you personally receive your gear. KiraGrace is not responsible for lost or stolen products once delivery leaves our warehouse and shipping fees are not refundable. We appreciate your cooperation and understanding.

Please reference the KiraGrace “Size Chart” for general Size Guide information.

At KiraGrace we want all of our customers to feel absolutely beautiful while wearing our gear, and why we offer a Quality & Fit Guarantee. 

If you are between sizes, we recommend sizing down if you prefer a more compressive fit, and sizing up if you prefer a looser fit. Here are some more specific guidelines:

• For Bottoms: if you usually wear a size 4 or 6, then go with a size Small. If you usually wear a size 8, then we recommend a size Medium.
• For Tops: we recommend a size Small if your bra size 34 A/B - 32 C/D. We recommend a size Medium If you are 34 C/D to 36 A-C.

However, it is always best to review the product's details for specific recommendations per style.

Our goal is for our customers to feel beautiful in KiraGrace. We offer a $20 coupon reward to help offset the cost of hemming your regular-price dress pants within 30 days of delivery. Please get in touch with us atHello@KiraGrace.comfor more information. Please note that products are not eligible for return/exchange once altered.

• Yes! We carry XL in almost every style. 
• Shop all XL Tops, Bottoms, & Dresses here.

We have some amazing tops with a double-layer shelf bra for additional support! We have a collection of support tops and tanks offering high compression, coverage, wide comfortable straps, soft luxe fabric, and versatile silhouettes. Please check out our collection of tops with support Here.

Our Best-Selling yoga tanks for large busts are listed below

• Warrior Caged Yoga Tank
• Grace Vinyasa Racerback
• Grace Refined Yoga Cami
• Horizon Yoga Tank

• You can learn more about each fabric we carry on our Fabric Page.
• You can find the fabric details for each product when you click on the product and then click the Fabric & Care tab to the right of the Description.

We are now offering easy returns and free store credit/exchanges within 21 days of delivery to you! This is a big deal for a family business like ours, so there are some rules. Click here to view our Free Return Policy.

All returned merchandise must be in new, unused condition with original tags attached. We do not accept products that have been worn, altered, or washed. Merchandise received after 21 days of delivery will not be processed. All merchandise must be purchased from KiraGrace.com (we cannot process returns from third parties).

Click here to view our full Return Policy.

• To start your return, head to our Loop Portal (you'll need your order number & zip code)

Click here to view our full Return Policy

Store Credit is a customer accommodation with no retail value, is not transferable, and expires within five years of the issue date. KiraGrace may issue store credit under certain circumstances, such as non-qualified returns, exchanges, or as a goodwill gesture. Any store credit not used within five years of receipt will be considered abandoned, and the balance will be removed. KiraGrace reserves the right to modify the store credit policy. Offer is void where prohibited.

Store Credit Policy Update March 1, 2024: To improve your shopping experience we will begin migration to the Shopify platform on April 15, 2024, and KiraGrace will transfer any remaining customer store credit to individual coupon codes with an expiration date of one year.

Coupon Codes created for customer accommodations are non-transferable, not combinable with other promotions, and will expire within one year or less if noted in your correspondence. Offer is void where prohibited.

This is the ultimate essentials kit from KiraGrace! Treat yourself to the Little Black Box of luxurious fashion activewear delivered to your door. You may sign up monthly to receive a little black box expertly curated with the latest fashion pieces.

Every box includes: Two personally curated items (e.g. one top and one bottom). May include 1-2 additional active essentials (bra, headband, layering top, or any cute little piece that pulls the outfit together and gives you more wardrobing options). Only $189 per month for a value of over $300. Click here for more details.